The UAE Telecom Regulatory Authority (TRA) has implemented the ‘My Number, My Identity’ policy last July 2012. It means that we have to re-register our mobile numbers with Etisalat or Du Telecom.
Last week I received an sms from Etisalat informing about the need for my mobile number to be registered before 16 April 2013 to avoid service disruption.
So yesterday I went to Etisalat outlet in Madinat Zayed. The queue, as usual, was long. I took the form for re-registration/transfer mobile phone service, completed the required details and affixed my signatures.
Then I submitted the form along with my passport copy. The staff in the counter asked to see my original passport. After verifying the details, he returned the passport and advised that I would be receiving a text message within the next two (2) days.
That was it! Easy and simple.
I realized while waiting for my turn that most of the people in the queue were actually applying for the re-registration or the subscription transfer of their mobile numbers.
The person in front of me was inquiring how to register his old number. The original owner of the sim card is no longer in UAE and he has been using that number for years. Thus, he didn’t want to cancel or replace it with a new one.
He was asked to dial *170# and then to submit the same form but he needed to complete the ‘transfer subscription’ section.
If you have not re-registered your mobile numbers, do it now. Just don’t forget to bring a photocopy and the original ID document.