I am not really a fan of online shopping. Though I love the convenience (because I hate malls), I am still having big doubts.
First, I am not really comfortable using my credit cards.
Second, photos are deceiving really. It is different when you see with our own eyes and feel the items that you will buy. Maybe for some things like books, this will not matter. However like clothes and gadgets, I have to feel and see it.
So when I wanted to buy an ebook reader, I searched in the internet. I wanted to have a basic ebook reader only. Basic functions will do for me.
I saw one from Jumbo Electronics and it was a Kobo brand. I read the reviews. Well, it was not that bad.
I searched more and found a cheaper Kobo Aura ebook reader in Souq.com. It was like 30% off than the price in Jumbo Electronics. I was skeptical – what if it’s a fake item?
I checked the return policy for Souq.com.
It’s a 3 days free return. If you are not 100% satisfied with your purchase, you can return it for free and get a full refund.
Just make sure to contact them within 3 days from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it.
If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred.
I was convinced with the return policy. And so, I placed the order.
Day 1, I didn’t heard anything from them. No phone calls.
Day 2, Someone called me from Souq.com to confirm my purchase.
Day 3, My Kobo Aura ebook reader was delivered.
Easy, breezy. I was happy with my experience actually.
And the product, well I have no clue how to detect if it is fake or not but I am really happy with it.
I really didn’t have any expectations. I knew that Kobo Aura is not at the top end of the selection but I am happy to use. It’s handy and convenient.
- The shipping fee is AED 12.
- If you opt to pay COD (cash on delivery), there will be an extra charge of AED 4.
Frugal Expat’s thought:
I actually enjoy my first online purchase with Souq.com. As I bought a gadget, I loved the way they packed my item. It was really secured.
I look forward to purchasing more items in Souq.com.